It can be challenging for organizations to manage service accounts since they are scattered across different environments, used by various business applications, and often forgotten without supervision. In most organizations, no one tracks their usage or verifies that they are not compromised or exploited by malicious actors.

To address this challenge, ServiceNow and Silverfort offer an integration that provides comprehensive protection for all service accounts managed by the ServiceNow CMDB.

Real-time Service Account Protection with Silverfort and ServiceNow 

Through the Silverfort and ServiceNow integration, organizations are able to detect and manage all service accounts across hybrid environments. Using the Silverfort platform, mutual customers will be able to discover and protect their applications and service accounts that are managed by ServiceNow. Silverfort can detect and manage all service accounts in one interface and apply automatic access policies to each service account. 

How Silverfort and ServiceNow Work Together 

Through our API, Silverfort seamlessly integrates with ServiceNow and syncs all account information, including account owner, source and destination, and activity for each account. Silverfort is able to automate the management of each ServiceNow service account by creating and applying tailored access policies based on the details of each account belonging to service applications. Once policies are created for all service accounts with Silverfort, admins can simply enable and enforce these policies automatically without having to modify applications, change passwords, or use proxy servers. This enables organizations using ServiceNow to be well equipped to reduce their attack surface area from compromised service accounts with complete visibility into these accounts and the ability to proactively protect them with access policies. 

Comprehensive Discovery

Gain complete visibility into your service accounts and real-time insights into their sources, destinations, and activity patterns.

Continuous Monitoring

Use Silverfort’s risk engine to get insight into the risk of every service account’s authentication and access attempts.

Proactive Protection

Implement tailor-made access policies for each service account that either alert or block access upon a suspicious deviation from the service account’s standard behavior. 

Non-Intrusive Security

Simplify the securing of service accounts without the need to change applications, implement software agents, proxies, or any password changes.